Team Leader Cluj

5753
Professional HR Agency
Professional HR Agency

  • Romania, Cluj, Cluj-Napoca

We are looking for a team leader.

Responsibilities: 

  • drive overall performance and manage processes - multilingvistic set up with several European countries covered
  • manage teams and ensure quality and productivity targets are met – team of 30+ team members that includes Team leaders, quality analysts, associates
  • responsible for delivering results as per Service Level Agreement targets / timelines
  • continuously motivate team members and control attrition
  • monitor transactions on an ongoing basis and take corrective steps where necessary
  • ensure internal & external compliance (internal policies, audit requirements, information security standards)
  • support team-performance, coach and develop team-members

 

Requirements:

  • 2 years in a leadership position
  • high proficiency in English and French - both written and spoken
  • excellent communication skills
  • leadership and people management skills
  • coaching and feed-back skills
  • performance management knowledge and skills

  • Job
  • Proiect
  • Entry
  • Middle
  • Senior
  • Executive
Limbi straine solicitate
  • Mediu
  • Avansat
  • Mediu
  • Avansat
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